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Shipping Policy

Shipping Delays

At this time, due to issues stemming from COVID-19 and an ongoing threat of impediment to the U.S. Postal Service by the U.S. government, we anticipate small to substantial delays in shipping. Because of this, we currently are not offering express options. Please be patient.

Import/VAT Fees

Colossal offers shipping costs calculated in real-time based on weight to provide the most predictable and affordable shipping rates. For international orders, including gifts, your shipment may incur import fees that are added and calculated by your customs office based on local law. These fees are the responsibility of the customer or gift recipient and vary too frequently by country for us to anticipate.

Earth-Friendly Packaging Commitment

It is our commitment to pack and ship items utilizing materials that are recyclable or compostable with the exception of tape. Please meet us halfway to make sure the packaging materials included with your order are properly reintroduced into product cycle.